news
Aurora Officials Detail $X Million Emergency Communications System Upgrades
Local leaders describe recent expansions to the 911 center, myAurora 311 service, Aurora Alert system and emergency radio station.
How we reported this
Aurora officials have reported the opening of a new 911 Dispatch Center in February 2024 and the launch of myAurora 311 in March 2025 as part of ongoing efforts to strengthen emergency response.
911 Dispatch Center
The new state-of-the-art 911 Dispatch Center opened in February 2024 following a ribbon-cutting ceremony. Officials noted that the facility includes video walls and smart systems intended to improve response times for emergency calls.
myAurora 311 Service
City leaders launched myAurora 311 in March 2025 as the primary non-emergency contact point. The service now handles approximately 400 calls daily, representing a threefold increase from earlier volumes, and accepts requests by phone, mobile app or online portal. The center operates from 7 a.m. to 7 p.m. Monday through Friday at 3770 McCoy Drive, with an upgraded in-person location planned for late 2025.
Aurora Alert and Emergency Radio
Officials continue to promote the Aurora Alert notification system for critical emergencies and severe weather. Residents can subscribe via text by sending AURORAIL to 888777, or through email and phone options. The Emergency Management Agency approved an FCC waiver to raise the power of Emergency Radio Station 1650 AM to 10 watts, extending coverage across the community.
These updates reflect statements from city sources on how the systems operate and where residents can access them. Information on subscriptions and service hours comes directly from city announcements and related reports.
Residents seeking to use the non-emergency line or sign up for alerts are directed to the city website for current details. The Emergency Management Agency continues to oversee radio system improvements.